Remote Sr, Account Manager

Lensa; Topeka (KS); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a dynamic team at an innovative mortgage services firm that is transforming the residential real estate landscape. This role offers the chance to provide essential processing and sales support for loan applications, working closely with brokers and account executives to ensure smooth operations. With a focus on customer service and compliance, you will play a crucial role in managing loan applications from submission to closing. Enjoy the flexibility of remote work while contributing to a company that values professional growth and community support through its charitable foundation. If you are ready to make an impact in the mortgage industry, this opportunity is for you.

Benefits

Comprehensive Healthcare Plans

401(k) Match

Employee Discounts

Customized Training Programs

Employee Referral Bonuses

Educational Reimbursement

Community Support through Charitable Foundation

Qualifications

• 5+ years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of FHA & VA regulations and RESPA regulations.
• Effective verbal and written communication skills.

Responsibilities

• Main contact for communication and support between Brokers and departments.
• Ensure compliance deadlines are met regarding loan processes.
• Monitor incoming documents and verify data accuracy.

Skills

Customer Service

Organizational Skills

Communication Skills

Microsoft Office

FHA & VA Regulations

RESPA Regulations

Education

Bachelor's Degree or Equivalent Experience

Tools

Office Equipment

Job description

2 days ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work remotely!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies, procedures, and all applicable US state and federal laws and regulations. The target pay range for this position is $50,000 to $70,000 annually.

What You’ll Do

• Main contact of communication and support between the Broker and various departments of the company throughout the loan process, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
• Provide excellent customer service.
• Pull or verify credit reports, flood certifications, and review appraisals as needed.
• Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
• Monitor incoming documents from Brokers, verifying data collected and submitted.
• Obtain necessary stipulations from brokers and clear any stipulations prior to funding as required by underwriting.
• Proactively monitor pipeline to ensure timely funding of loans.
• Meet with Account Executives regarding their pipelines and provide daily updates.
• Communicate with Brokers at least every other day and update all necessary parties.
• Enter required data into the computer system and maintain data accuracy.
• Inform Brokers and Account Executives of any discrepancies in title, appraisals, credit, employment, income, or other related items.
• Order Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

• Maintain highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations related to the GFE.
• High organizational skills and ability to handle multiple files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Coordination of various duties; proficiency with office equipment such as computers, copiers, fax machines; ability to sit for extended periods; normal hearing and vision.
• Effective verbal and written communication skills.
• Excellent computer skills, especially Microsoft Office.
• Education and experience equivalent to a Bachelor’s degree.
• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending, part of The Carrington Companies, provides third-party originators, mortgage brokers, and financial institutions access to government and conventional loan programs, low credit score home financing, and low down payment options. Join our growing team of talented professionals as we transform residential real estate. For more information, visit: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 50% match on the first 4% of your 401(k) contributions.
• Access to discounts on fitness, dining, retail, and more through our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses.
• Educational reimbursement.
• Support through the Carrington Charitable Foundation, contributing to community causes. More info at: carringtoncf.org.

We are an equal opportunity employer. Applicants will be considered without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, protected veteran status, disability, or other protected categories. Reasonable accommodations will be made for qualified individuals with disabilities unless it imposes an undue hardship.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting