Remote Sr, Account Manager

Lensa; Concord (NH); Remote; USD 50,000 - 70,000; Full time

Job summary

Join an innovative company that is transforming residential real estate! This remote role offers the opportunity to provide exceptional processing and sales support for loan applications. You will be the key communicator between brokers and internal teams, ensuring smooth operations from submission to closing. With a focus on compliance and customer service, you will thrive in a fast-paced environment. The company values its employees, offering comprehensive healthcare plans, career training, and community involvement. If you have a strong background in loan processing and a passion for helping others, this position is perfect for you!

Benefits

Comprehensive Healthcare Plans

401(k) Match

Employee Discounts

Career Training Programs

Employee Referral Bonuses

Educational Reimbursement

Community Involvement Opportunities

Qualifications

• 5+ years as a Wholesale Account Manager or Loan Processor.
• Thorough knowledge of wholesale loan production and mortgage processing.

Responsibilities

• Act as main contact between Brokers and various departments.
• Ensure compliance deadlines are met and monitor loan applications.
• Provide excellent customer service and maintain data accuracy.

Skills

Customer Service

Organizational Skills

Communication Skills

Confidentiality Management

Knowledge of RESPA Regulations

Loan Processing

Problem Solving

Education

Bachelor's Degree or Equivalent Experience

Tools

Microsoft Office

Job description

Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work remotely!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000 to $70,000.

What You’ll Do

1. Main contact of communication and support between the Broker and various departments of the company throughout the loan process, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
2. Provide excellent customer service.
3. Pull or verify credit reports, flood certificates, and review appraisals as needed.
4. Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
5. Monitor incoming documents from Brokers, verifying data collected and submitted.
6. Obtain necessary stipulations from brokers and clear any stipulations prior to funding as required by underwriting.
7. Proactively monitor pipeline to ensure timely funding of loans.
8. Meet with Account Executives regarding their pipelines and provide daily updates.
9. Communicate with the Broker at least every other day and update all necessary parties.
10. Enter required data into the system and maintain data accuracy.
11. Inform the Broker and Account Executive about discrepancies in title, appraisals, credit, employment, income, and other items in the loan file.
12. Order Verifications of Employment and Deposits to assist with pre-funding QC process.

What You'll Need

1. Maintain highly confidential information concerning loan applicants.
2. FHA & VA background.
3. Full knowledge of RESPA regulations related to GFE.
4. High organizational skills and ability to manage multiple files simultaneously.
5. Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
6. Coordination of various duties; proficiency with office machines; ability to sit for extended periods; normal hearing and vision.
7. Effective verbal and written communication skills.
8. Excellent computer skills, including Microsoft Office.
9. Education and experience equivalent to a Bachelor’s degree.
10. At least five years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
11. Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies, providing access to government and conventional loan programs, low credit score home financing, and low down payment options. Join our team of talented professionals as we transform residential real estate. More info at: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans and a discretionary 401(k) match.
• Discounts through our employee portal.
• Customized career training programs.
• Employee referral bonuses.
• Educational reimbursement.
• Community involvement through the Carrington Charitable Foundation.

We are an equal opportunity employer, considering applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations will be made for qualified applicants with disabilities.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting