Remote Sr, Account Manager

Lensa; Greenwich (CT); Remote; USD 50,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their remote team in loan processing and sales support. This role involves managing loan applications from submission to closing, ensuring compliance with regulations, and providing exceptional customer service. You will be the main point of contact for Brokers, facilitating communication and support throughout the loan process. The ideal candidate will have extensive experience in wholesale loan production and a strong understanding of mortgage processing. Join a dynamic team that values your contributions and offers opportunities for career advancement and community involvement.

Benefits

Comprehensive healthcare plans

401(k) match

Discounts on fitness and retail

Customized training programs

Employee referral bonuses

Educational reimbursement

Community involvement opportunities

Qualifications

• 5+ years as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of RESPA regulations and FHA & VA background.
• High level of organizational skills and ability to manage multiple files.

Responsibilities

• Provide processing and sales support for loan applications.
• Ensure compliance deadlines are met regarding loan documents.
• Communicate effectively with Brokers and Account Executives.

Skills

Organizational Skills

Communication Skills

Customer Service

Microsoft Office

Loan Processing

RESPA Regulations

Confidentiality

Education

Bachelor's Degree Equivalent

Job description

2 days ago, be among the first 25 applicants.

Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work remotely!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000 to $70,000.

What You’ll Do

1. Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
2. Responsible for excellent customer service.
3. Pulls or verifies credit reports, flood certificates, and reviews appraisals as needed.
4. Ensures compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
5. Monitors incoming documents from Brokers, verifying data collected and submitted.
6. Obtains necessary stipulations from brokers and clears any stipulations prior to funding as required by underwriting.
7. Proactively monitors pipeline to ensure timely funding of loans.
8. Meets with Account Executives regarding their pipelines and updates them daily.
9. Communicates with the Broker at least every other day and updates all necessary parties.
10. Enters required data into the computer system and maintains data accuracy.
11. Informs the Broker and Account Executive about discrepancies in title, appraisals, credit, employment, income, and other loan file items.
12. Orders Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

• Maintain highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations as it pertains to the GFE.
• High level of organizational skills and ability to work on multiple files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Coordination of various duties; familiarity with office machines such as computers, copiers, and fax machines. Ability to sit for extended periods. Normal hearing and vision.
• Effective verbal and written communication skills.
• Excellent computer skills and working knowledge of Microsoft Office.
• Education and experience equivalent to a Bachelor's degree.
• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers, and financial institutions with access to government and conventional loan programs, low credit score home financing, and low down payment options. Join our growing team of talented professionals as we transform residential real estate. More info at: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to discounts on fitness, restaurants, retail, and more through our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses.
• Educational Reimbursement.
• Community involvement through the Carrington Charitable Foundation. Details at: carringtoncf.org.

Carrington is an equal opportunity employer. We consider applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, protected veteran status, disability, or other protected categories. Reasonable accommodations will be provided for qualified applicants with disabilities unless undue hardship occurs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting