Remote Spotted Lanternfly Call Center Agent (Temp, PT)

Penn State University; University Park (TX); Remote; USD 20,664; Part time

Job summary

A leading university in Texas is seeking temporary part‑time customer service representatives for the Spotted Lanternfly Call Center. The role involves being the first point of contact for external stakeholders, maintaining professionalism in the call center, and responding to customer inquiries. The ideal candidates should have strong customer service skills and data entry experience. This position is mainly remote, with the pay rate set at $15 per hour.

Qualifications

• Strong customer service skills on the telephone.
• Data entry experience.
• Ability to provide information about SLF to customers.

Responsibilities

• Serve as the first-line point of contact for external stakeholders.
• Maintain the operation and professional image of the call center.
• Respond to customer questions and refer needs appropriately.
• Assist with reporting for the College SLF team and related departments.

Skills

Customer service skills

Data entry experience

Job description

A leading university in Texas is seeking temporary part‑time customer service representatives for the Spotted Lanternfly Call Center. The role involves being the first point of contact for external stakeholders, maintaining professionalism in the call center, and responding to customer inquiries. The ideal candidates should have strong customer service skills and data entry experience. This position is mainly remote, with the pay rate set at $15 per hour.