Remote Specialty Pharmacy Intake Specialist (CPhT)

Navitus Health Solutions, LLC; New Jersey; Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Parental leave

Job summary

Lumicera Health Services, powered by Navitus, is expanding its intake team for specialty pharmacy services. The Intake Specialist I will enroll new patients, translate prescription details, and assist with prior authorizations while coordinating with pharmacists and providers.

We offer strong benefits, paid time off, and a supportive environment. Remote work is available for select states, with hours aligning to site operations.

Qualifications

• High school diploma or GED.
• Some college preferred.
• National CPhT and/or registration/licensure required per employee’s residing state’s requirements.
• Minimum two years pharmacy support experience or healthcare environment experience preferred.
• Hours of operation 6am CST to 7pm, CDT; shifts may vary based on department needs.

Responsibilities

• Place phone calls to new and existing Specialty Pharmacy patients.
• Enroll patients into specialty services which may include patient care management, copay assistance programs, and billing information.
• Answer inbound calls from patients, prescribers, and other healthcare professionals.
• Contact doctors to obtain necessary information.
• Manage the assigned workflow queues.
• Document information and prescription order set up.
• Comply with all applicable federal and state laws and uphold ethical standards.
• Other duties as assigned.

Skills

Phone communication

Customer service

Attention to detail

Teamwork

Education

High school diploma or GED

Some college

National CPhT/licensure (state requirements)

Tools

Pharmacy software

CRM systems

Job description

Lumicera Health Services, powered by Navitus, is expanding its intake team for specialty pharmacy services. The Intake Specialist I will enroll new patients, translate prescription details, and assist with prior authorizations while coordinating with pharmacists and providers.

We offer strong benefits, paid time off, and a supportive environment. Remote work is available for select states, with hours aligning to site operations.