Remote Spanish/English Customer Care Pro (6-Month Contract)

Sutherland; Dallas (TX); Remote; USD 22,000 - 31,000; Full time

Job summary

Sutherland is seeking a Customer Care Representative (Spanish/English) for a temporary 6-month contract. This work-from-home role pays $19/hour and serves families and schools participating in the scholarship program.

You will respond to calls, assist with applications and funding status, and ensure callers are satisfied while maintaining high accuracy. The candidate must have excellent communication, be fluent in English and Spanish, and have reliable wired internet access with a quiet

Qualifications

• Excellent verbal and written communication skills; strong multitasking abilities
• Experience in customer service
• Fluency in English & Spanish (will be tested at application)
• Familiarity with Microsoft Office tools

Responsibilities

• Handle incoming calls for student inquiries and scholarship information
• Assist with scholarship applications and funding status; ensure questions are answered and students are registered

Skills

Customer service

English fluency

Spanish fluency

Multitasking

Attention to detail

Tools

Microsoft Office

Job description

Sutherland is seeking a Customer Care Representative (Spanish/English) for a temporary 6-month contract. This work-from-home role pays $19/hour and serves families and schools participating in the scholarship program.

You will respond to calls, assist with applications and funding status, and ensure callers are satisfied while maintaining high accuracy. The candidate must have excellent communication, be fluent in English and Spanish, and have reliable wired internet access with a quiet