Remote Customer Service Rep (6-Month Scholarship Support)

Sutherland; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Equipment provided

Work-from-home

Job summary

Sutherland in the United States is seeking a Temporary Customer Service Representative to answer inbound inquiries from families and schools participating in the scholarship program. This role emphasizes active listening, problem solving, and ensuring callers are satisfied while guiding them through application and funding status.

The position is a 6-month contract with a work-from-home setup. Equipment is provided, but a reliable wired internet connection and a quiet, distraction-free workspace

Qualifications

• Excellent verbal and written communication skills; strong multitasking abilities.
• Fluency in English.
• Drive to solve problems and meet goals.
• Experience in customer service.
• Familiarity with Microsoft Office tools.
• Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

Skills

Verbal communication

Written communication

Multitasking

Fluency in English

Customer service experience

Problem-solving

Tools

Microsoft Office

Job description

Sutherland in the United States is seeking a Temporary Customer Service Representative to answer inbound inquiries from families and schools participating in the scholarship program. This role emphasizes active listening, problem solving, and ensuring callers are satisfied while guiding them through application and funding status.

The position is a 6-month contract with a work-from-home setup. Equipment is provided, but a reliable wired internet connection and a quiet, distraction-free workspace