Remote Spanish Bilingual Customer Care Advocate

GetInsured; Augusta (GA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Training

Work From Home

PTO

401K Match

ICHRA

Incentives

Collaborative team

Job summary

Vimo, a leader in health insurance marketplace technology, is hiring Remote Customer Service Representatives to join our elite teams. You will deliver an outstanding customer experience, assist consumers in selecting plans, and navigate enrollment processes from a home office, using our cloud-based tools.

We value reliability, self-motivation, and strong communication. Training is provided, with full-time seasonal hours and performance incentives.

Qualifications

• Inbound/Outbound calls with a focus on customer service.
• Strong verbal and written communication skills.
• Comfortable working from home with reliable high-speed internet.
• Spanish bilingual a plus.

Responsibilities

• Inbound/Outbound calls and delivering top customer service.
• Manage customer accounts and provide technical support.
• Application data entry and online chat inquiries as assigned.
• Follow procedures and policies, adapt to changes.

Skills

Customer service

Communication

Problem solving

Time management

Remote work

Tech savvy

Tools

CRM systems

Job description

Vimo, a leader in health insurance marketplace technology, is hiring Remote Customer Service Representatives to join our elite teams. You will deliver an outstanding customer experience, assist consumers in selecting plans, and navigate enrollment processes from a home office, using our cloud-based tools.

We value reliability, self-motivation, and strong communication. Training is provided, with full-time seasonal hours and performance incentives.