Remote Spanish Bilingual CSR — Paid Training, PTO, 401K

VIMO INC; Sunrise Manor (NV); Remote; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid training

Full-time seasonal role

Performance incentives

Work from home convenience

401K match

ICHRA health benefit

Job summary

Vimo is hiring Remote Customer Service Representatives to join elite teams focused on delivering excellent customer experience in health enrollment. You will work from a private home office, handle calls and chats, and assist customers with enrollment processes while maintaining high professional standards.

Average schedule includes full-time hours with paid 3-week training, performance incentives, and the convenience of working from home.

Qualifications

• Must be 18 years of age or older.
• Background check and drug test within 3 days.
• Dedicated, private, and secure workspace.
• Personal device with functioning camera for training.
• Committed to full attendance for paid 3-week training period.
• Minimum internet speed of 100 Mbps with ethernet.
• Wired cable/fiber broadband; no mobile data or Wi-Fi adapters.

Responsibilities

• Handle inbound and outbound calls.
• Deliver consistently high level of customer service.
• Manage customer accounts and provide technical support.
• Perform data entry for applications.
• Respond to online chat inquiries as assigned.
• Follow defined procedures and policies.
• Demonstrate creative problem-solving and adaptability.
• Manage time and tasks with multitasking.
• Complete training and pass exams to qualify for certifications.
• Adhere to communications guidelines across all channels.

Skills

Computer literacy

Tech learning agility

Professionalism

Verbal communication

Written communication

Work from home

Self-motivated

Job description

Vimo is hiring Remote Customer Service Representatives to join elite teams focused on delivering excellent customer experience in health enrollment. You will work from a private home office, handle calls and chats, and assist customers with enrollment processes while maintaining high professional standards.

Average schedule includes full-time hours with paid 3-week training, performance incentives, and the convenience of working from home.