Remote Solutions Engineer - Low-Voltage Security

IES Communications; Tempe (AZ); On-site; USD 65,000 - 125,000; Full time

Job summary

IES is seeking a Solutions Engineer to provide internal and customer process analytics and support the sales team with customer-facing services and solutions. The role includes assisting in pre-construction deliverables and day-to-day requests.

The position is remote with responsibilities spanning design, analysis, and coordination across sales, project management, and operations. Requires 5+ years in telecommunications or related fields and proficiency in Microsoft Office.

Qualifications

• Must be self-motivated, positive, professional and lead others to create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must have proven problem-solving and critical thinking skills and the ability to effectively read, write and give oral presentations.
• Must interpret blueprints and other project documents at a high skill level, including specifications, reporting and quality requirements.
• Must be able to travel within the branch territory and/or regional territory as needed.

Responsibilities

• Work with the sales team to design low-voltage solutions for IES clients.
• Identifies customer service requirements and provides technical and engineering information.
• Assesses cost-benefit ratios and proposes equipment or process changes.
• Acts as liaison between sales, project management and operations at project turnover.
• Prepares reports from site visits and customer meetings for the pre-construction & sales team.
• Attend training and review sessions on technical requirements.
• Participate in job turnover meetings to cover project details and expectations.
• Handle other responsibilities as assigned.

Skills

Problem-solving

Oral presentations

Blueprint reading

Travel ability

MS Office proficiency

Education

High School diploma or GED

Bachelor’s Degree preferred

Tools

MS Project

Microsoft Office

Job description

IES is seeking a Solutions Engineer to provide internal and customer process analytics and support the sales team with customer-facing services and solutions. The role includes assisting in pre-construction deliverables and day-to-day requests.

The position is remote with responsibilities spanning design, analysis, and coordination across sales, project management, and operations. Requires 5+ years in telecommunications or related fields and proficiency in Microsoft Office.