Remote Security Systems Solutions Engineer

IES Communications; Tempe (AZ); On-site; USD 65,000 - 125,000; Full time

Job summary

IES Communications seeks a Solutions Engineer in Tempe, AZ to partner with the sales team, design low-voltage solutions, and support pre-construction activities. A security systems background is required, with 5+ years in telecommunications or related fields.

Responsibilities include preparing reports from site visits, coordinating with sales and operations during turnover, and attending training on technical requirements. Travel within the territory may be needed.

Qualifications

• Must have at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
• RCDD certification preferred.
• Structured cabling industry experience preferred.
• Must have experience in customer interface, such as liaison between the customer and the Company.
• Must have a minimum of seven (5) years of experience in telecommunications or a related technical or construction field.
• Must be proficient with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.

Responsibilities

• The Sales Engineer will work with the sales team to design low-voltage solutions for IES clients.
• The Sales Engineer identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons able to understand service requirements.
• The Sales Engineer determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services
• The Sales Engineer will act as liaison between and meet with sales, project management and operations when project is turned over for installation.
• The Sales Engineer prepares reports by collecting, analyzing, and summarizing information from site visits/customer meetings to the pre-construction & sales team.
• The Sales Engineer will attend training and review sessions on technical requirements per the Company’s training guidelines.
• The Sales Engineer will attend and complete job turnover meetings as required to cover all details and expectations of project as they were designed
• The Sales Engineer will handle other responsibilities as assigned.

Skills

security systems background

telecommunications experience

blueprints interpretation

customer liaison

multitasking

Education

High School diploma or GED

Bachelor's Degree preferred

RCDD certification preferred

Tools

MS Project

Microsoft Office

Job description

IES Communications seeks a Solutions Engineer in Tempe, AZ to partner with the sales team, design low-voltage solutions, and support pre-construction activities. A security systems background is required, with 5+ years in telecommunications or related fields.

Responsibilities include preparing reports from site visits, coordinating with sales and operations during turnover, and attending training on technical requirements. Travel within the territory may be needed.