Remote Solutions Architect: Loyalty & Platform Strategy

Kobie; Detroit (MI); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Kobie, a trusted leader in loyalty solutions, seeks a Solutions Architect to own end-to-end client engagements, translating business needs into technical solutions. This remote/hybrid role collaborates with Sales, Product, and Delivery, and requires travel up to once per quarter.

You will define requirements, draft BRDs, validate costs, and guide platform roadmaps, ensuring delivery excellence and client value across multiple industries.

Qualifications

• 3-5 years of experience in solutions architecture, business requirements analysis, or technical pre-sales within a technology environment.
• Documents business requirements into BRDs, SCDs, and Epic/Feature briefs that keep solutions traceable from discovery through delivery.
• Validates delivery cost estimates (COGS) across data/analytics, software, CS, and strategy workstreams to confirm feasibility.
• Applies Agile/Scrum, waterfall, and iterative delivery methodologies to structure solution plans that fit each client's approach.
• Builds solution demos, proposals, and pitch materials that establish technical credibility in RFP, RFI, and upsell settings.
• Coordinates dependencies across marketing, data/analytics, and partner integration workstreams to keep multi-team solutions aligned.
• Identifies scope drift and delivery risk, translating findings into corrective action plans for delivery and client teams.

Responsibilities

• Owns discovery to define the right solution, aligning client objectives with platform capabilities.
• Delivers solution documentation with BRDs, SCDs, and Epic/Feature briefs.
• Manages feasibility and cost alignment, coordinating COGS across streams.
• Coordinates teams to keep multi-team solutions aligned.
• Represents solution expertise in RFPs, RFIs, and upsell discussions.
• Translates feedback into product direction guiding platform roadmap decisions.
• Creates demos, proposals, and pitch materials to establish credibility.
• Oversees solution acceptance from planning to launch and flags risks early.
• Presents options and tradeoffs to clients and internal teams.
• Ensures smooth pre-sales to delivery handoff and escalates risks early.
• At end of first year, owns end-to-end solutioning and builds roadmap influence.

Skills

Solutions architecture

Business requirements

Technical pre-sales

Agile methodologies

BRDs/SCDs documentation

Epic/Feature briefs

COGS/feasibility

Cross-functional collaboration

Job description

Kobie, a trusted leader in loyalty solutions, seeks a Solutions Architect to own end-to-end client engagements, translating business needs into technical solutions. This remote/hybrid role collaborates with Sales, Product, and Delivery, and requires travel up to once per quarter.

You will define requirements, draft BRDs, validate costs, and guide platform roadmaps, ensuring delivery excellence and client value across multiple industries.