Remote Solutions Architect — Loyalty Platform Expert

Lever, Inc.; Saint Petersburg (FL); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible work environment

Remote/hybrid work model

Travel up to once per quarter

Job summary

Kobie is seeking a Solutions Architect to work across Sales, Product and Delivery, guiding client engagements from discovery to delivery. You will translate business needs into technical solutions, develop BRDs, SCDs, and Epic briefs, and ensure feasibility and cost alignment across data, software, and strategy teams.

In this remote/hybrid role, you’ll collaborate with cross-functional teams, own the end-to-end solution scope, and coordinate pre-sales to delivery handoffs.

Qualifications

• 3-5 years of experience in solutions architecture, business requirements analysis, or technical pre-sales within a technology environment.
• Documents business requirements into BRDs, SCDs, and Epic/Feature briefs that keep solutions traceable from discovery through delivery.
• Validates delivery cost estimates (COGS) across data/analytics, software, CS, and strategy workstreams to confirm feasibility.
• Applies Agile/Scrum, waterfall, and iterative delivery methodologies to structure solution plans that fit each client's approach.
• Builds solution demos, proposals, and pitch materials that establish technical credibility in RFP, RFI, and upsell settings.
• Coordinates dependencies across marketing, data/analytics, and partner integration workstreams to keep multi-team solutions aligned.
• Identifies scope drift and delivery risk, translating findings into corrective action plans for delivery and client teams.

Responsibilities

• Owns Discovery to Define the Right Solution: Elicits and validates business requirements that align client objectives with platform capabilities.
• Delivers Solution Documentation: Creates BRDs, SCDs, and Epic/Feature briefs that keep solutions traceable end-to-end.
• Manages Feasibility and Cost Alignment: Scopes standard engagements independently, coordinating COGS validation across delivery streams.
• Aligns Understanding Across Teams: Acts as the connective tissue between business, product, and technical teams throughout each project.
• Serves as Product and Platform SME: Represents solution expertise in RFPs, RFIs, and upsell conversations.
• Translates Feedback into Product Direction: Channels client and market insight to shape platform roadmap decisions.
• Optimizes Sales Enablement: Builds demos, proposals, and pitch materials that establish technical credibility with clients.
• Owns Solution Acceptance: Maintains design integrity from planning through launch, flagging delivery risks early.
• Presents Options and Guides Tradeoffs: Helps clients and internal teams weigh scope, cost, and feasibility tradeoffs.
• Coordinates Pre-Sales to Delivery Handoff: Translates solution intent and decisions so delivery teams avoid rework.
• Escalates Risk Early: Recognizes when a decision exceeds standard scope and raises it before it becomes a delivery issue.
• At the End of the First Year, Success Means: Owning solutioning end-to-end, earning trust across Sales, Delivery, and Product, and shaping at least one roadmap decision.

Skills

Solutions architecture

Business requirements analysis

Technical pre-sales

Agile/Scrum

Waterfall delivery

BRDs/SCDs/Epic briefs

COGS validation

Demos and proposals

Cross-functional coordination

Tools

MarTech platforms

Job description

Kobie is seeking a Solutions Architect to work across Sales, Product and Delivery, guiding client engagements from discovery to delivery. You will translate business needs into technical solutions, develop BRDs, SCDs, and Epic briefs, and ensure feasibility and cost alignment across data, software, and strategy teams.

In this remote/hybrid role, you’ll collaborate with cross-functional teams, own the end-to-end solution scope, and coordinate pre-sales to delivery handoffs.