Remote Solutions Architect - Loyalty & Platform Strategy

Kobie; Hartford (CT); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible Time Off

Nine Company Holidays

Growth & Well-being Benefits

Job summary

Kobie is seeking a Solutions Architect to translate client needs into technical roadmaps, working across Sales, Product, and Delivery. This remote/hybrid role involves defining end-to-end solutions, validating cost, and guiding platform direction while ensuring alignment with client objectives and Kobie capabilities.

The role emphasizes collaboration across marketing, data analytics, and partner teams, with travel up to quarterly and a focus on scalable, profitable solutions.

Qualifications

• 3–5 years of experience in solutions architecture, business requirements analysis, or technical pre-sales within a technology environment.
• Documents business requirements into BRDs, SCDs, and Epic/Feature briefs that keep solutions traceable from discovery through delivery.
• Validates delivery cost estimates (COGS) across data/analytics, software, CS, and strategy workstreams to confirm feasibility.
• Applies Agile/Scrum, waterfall, and iterative delivery methodologies to structure solution plans that fit each client’s approach.
• Builds solution demos, proposals, and pitch materials that establish technical credibility in RFP, RFI, and upsell settings.
• Coordinates dependencies across marketing, data/analytics, and partner integration workstreams to keep multi-team solutions aligned.
• Identifies scope drift and delivery risk, translating findings into corrective action plans for delivery and client teams.

Responsibilities

• Owns Discovery to Define the Right Solution: Elicits and validates business requirements that align client objectives with platform capabilities
• Delivers Solution Documentation: Creates and maintains BRDs, SCDs, and Epic/Feature briefs that keep solutions traceable end-to-end
• Manages Feasibility and Cost Alignment: Scopes standard engagements independently, coordinating COGS validation across delivery
• Aligns Understanding Across Teams: Acts as the connective tissue between business, product, and technical teams throughout each project
• Translates Feedback into Product Direction: Channels client and market insight to shape platform roadmap decisions
• Presents Options and Guides Tradeoffs: Helps clients and internal teams weigh scope, cost, and feasibility tradeoffs
• Coordinates Pre-Sales to Delivery Handoff: Translates solution intent to delivery for reuse and efficiency
• Escalates Risk Early: Recognizes when a decision exceeds standard scope and raises it early
• Owns Solution Acceptance: Maintains design integrity from planning through launch
• At the End of the First Year: Owning solutioning end-to-end and earning trust across teams

Skills

Solutions architecture

Business requirements analysis

Pre-sales experience

Agile methodologies

Stakeholder management

Job description

Kobie is seeking a Solutions Architect to translate client needs into technical roadmaps, working across Sales, Product, and Delivery. This remote/hybrid role involves defining end-to-end solutions, validating cost, and guiding platform direction while ensuring alignment with client objectives and Kobie capabilities.

The role emphasizes collaboration across marketing, data analytics, and partner teams, with travel up to quarterly and a focus on scalable, profitable solutions.