Remote Solutions Architect, Applied Engineering

Bazeta; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Deepgram is seeking a Solutions Architect (Applied Engineer) to join our AppEng team. You will own the technical design and delivery of customer implementations, drive deployment scaling, and design solutions that fit each customer’s stack and constraints.

You’ll partner with Customer Success and Account Executives on change management, develop reusable patterns, and create automation to accelerate value. Some pre-sales support may be required.

Responsibilities

• Own the technical design and delivery of customer implementations and migrations, from kickoff through production cutover
• Lead deployment scaling work, including capacity planning, rollout sequencing, and verification methodology
• Design solutions that fit each customer's existing stack, constraints, and operational shape
• Partner with Customer Success and Account Executives on customer-side change management, including readiness, stakeholder alignment, and rollout communication
• Develop reusable implementation patterns, reference architectures, and deployment playbooks that the broader AppEng team and customers can reuse
• Create automation and self-service tooling that compresses time-to-value for repeatable implementation work
• Collaborate with product and engineering teams to advocate for customer needs and influence the roadmap based on patterns observed in active deployments
• Provide support for the most complex post-onboarding cases when escalation crosses into Solutions Architect territory
• Occasionally support pre-sales technical work, including discovery, scoping, and proof-of-concept design

Job description

Deepgram is seeking a Solutions Architect (Applied Engineer) to join our AppEng team. You will own the technical design and delivery of customer implementations, drive deployment scaling, and design solutions that fit each customer’s stack and constraints.

You’ll partner with Customer Success and Account Executives on change management, develop reusable patterns, and create automation to accelerate value. Some pre-sales support may be required.