Remote Solution Architect – Strategic Tech Leader

Red Hat, Inc.; Chicago, Northern (IL, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Red Hat, Inc. is seeking an experienced Solution Architect to orchestrate technical strategy across customer lifecycles from pre-sales to post-sale.

You will become the trusted technical advisor, leading architecture discussions and coordinating with Sales, Engineering, Product, and Support to deliver tailored Red Hat solutions. The role requires strong communication, executive-level presentation skills, and the ability to translate customer needs into actionable technical plans.

Qualifications

• Strong technical background in solution architecture and pre-sales.
• Experience driving customer success plans and long-term engagement.
• Ability to translate business needs into technical solutions.

Responsibilities

• Serve as technical leader for assigned accounts.
• Guide technical aspects of the sales process with the team.
• Collaborate with Sales to assess requirements and design solutions.
• Respond to RFPs with recommendations and architectures.
• Lead technical win and align Red Hat portfolio to customer goals.
• Create and manage Customer Success Plans with cross-functional teams.
• Provide ongoing technical support and guidance post-sale.
• Check in with customers to assess satisfaction and upsell opportunities.

Skills

Solution architecture

Pre-sales

Customer success

OpenShift

Linux

Education

Bachelor's degree in CS/Engineering

Tools

Ansible

OpenShift

Cloud platforms

Job description

Red Hat, Inc. is seeking an experienced Solution Architect to orchestrate technical strategy across customer lifecycles from pre-sales to post-sale.

You will become the trusted technical advisor, leading architecture discussions and coordinating with Sales, Engineering, Product, and Support to deliver tailored Red Hat solutions. The role requires strong communication, executive-level presentation skills, and the ability to translate customer needs into actionable technical plans.