Remote Software Onboarding & Upgrade Project Manager

Point of Rental Software; Fort Worth (TX); Remote; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

120 Hours PTO

401(k) Matching

100% Remote Work Environment

2 Onsites per year

Job summary

Point of Rental Software is hiring a Project Manager for onboarding new customers and upgrading existing clients to the latest software. You will oversee the full lifecycle from initiation to closure, ensuring smooth processes and excellent service throughout the journey.

You will work with Sales and Customer Success to tailor onboarding plans, manage timelines, and coordinate resources—internal teams and external vendors—to deliver production-ready data imports and successful implementations.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Excellent written and verbal communication.
• Strong organizational and time management skills.

Responsibilities

• Partner with Sales and Customer Success to design onboarding/upgrade plans.
• Create and maintain project plans, schedules, and milestones.
• Keep stakeholders informed with updates and risk management.
• Produce project documents: charters, scope statements, risk assessments, status reports.
• Coordinate internal teams and external vendors for project success.
• Incorporate customer feedback into development process.
• Interact with customers during implementation to achieve data import readiness.
• Conduct post-implementation reviews and ensure customer satisfaction.

Skills

Communication

Organizational skills

Time management

Independent work

Team collaboration

PM methodologies

Agile/Scrum

Education

Bachelor’s degree or equivalent

Job description

Point of Rental Software is hiring a Project Manager for onboarding new customers and upgrading existing clients to the latest software. You will oversee the full lifecycle from initiation to closure, ensuring smooth processes and excellent service throughout the journey.

You will work with Sales and Customer Success to tailor onboarding plans, manage timelines, and coordinate resources—internal teams and external vendors—to deliver production-ready data imports and successful implementations.