Project Manager - Customer Onboarding

Point of Rental Software; United States; À distance; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

120 hours PTO

100% 401(k) matching up to 4%

Two company onsites per year

Résumé du poste

Point of Rental Software is seeking a Project Manager to lead onboarding and upgrade plans, develop and maintain detailed project schedules, and ensure stakeholders receive timely updates. You will manage resources and coordinate with Sales, Customer Success, and Product teams to translate customer feedback into actionable development steps and drive successful production deployments.

The role requires collaboration across teams, strong communication, and proven ability to manage complex

Qualifications

• 3+ years of project management experience
• Excellent written and verbal communication
• Strong organizational and time management skills
• Knowledge of project management methodologies and tools
• Familiarity with software development and implementation processes

Responsabilités

• Work with Sales and Customer Success to build onboarding and upgrade plans
• Develop and maintain project plans, schedules, and milestones
• Keep stakeholders informed with regular updates and managed expectations
• Maintain project documentation including charters, scope statements, risk assessments, and status reports
• Manage internal and external project resources
• Work with the product team to feed customer feedback into development
• Guide customers through implementation to a production-ready data import
• Run post-implementation reviews

Connaissances

Project management

Communication

Organization

Team collaboration

PM methodologies

Software development familiarity

Formation

Bachelor's degree or equivalent

Description du poste

Responsibilities

• Work with Sales and Customer Success to build onboarding and upgrade plans
• Develop and maintain project plans, schedules, and milestones
• Keep stakeholders informed with regular updates and managed expectations
• Maintain project documentation including charters, scope statements, risk assessments, and status reports
• Manage internal and external project resources
• Work with the product team to feed customer feedback into development
• Guide customers through implementation to a production-ready data import
• Run post-implementation reviews

Requirements

• Bachelor's degree or equivalent work experience
• At least 3 years of project management experience
• Excellent written and verbal communication
• Strong organizational and time management skills
• Ability to work independently and in a team
• Knowledge of project management methodologies and tools
• Familiarity with software development and implementation processes

Preferred Qualifications

• Experience with Agile or Scrum methodologies

Benefits

• Medical, dental, and vision insurance
• 120 hours PTO
• 100% 401(k) matching up to 4%
• Two company onsites per year

About the Company

Point of Rental Software provides rental and inventory management software to over 4,800 business locations worldwide.