Staff Project Manager: Customer Delivery & Onboarding

AgentSync; Denver (CO); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity in stock options

Medical plans (Cigna)

Dental coverage

Vision coverage

Life & AD&D Insurance

401(k) retirement savings plan

12 paid holidays

12 weeks parental leave

Job summary

AgentSync is seeking a Staff Project Manager to own the post-sales onboarding and delivery, coordinating with Product, Professional Service, Sales, and Support to ensure a smooth, high-impact implementation.

You will work with client executives and internal teams to drive successful outcomes, managing complexity with a proactive mindset and a relentless focus on delivering an exceptional customer experience.

Qualifications

• 8+ years as an active Project Manager overseeing large, complex software projects
• 5+ years in a customer-facing PM role (preferably Professional Services)
• Experience advising CIO/CTO/PMO executives
• Ability to multi-task and meet deadlines
• Natural problem-solver in ambiguity and complexity
• Proactive, independent problem solver delivering on time and in scope
• High-energy, team-first attitude in a fast-paced environment

Responsibilities

• Oversee and guide the delivery of multiple projects from start to finish, ensuring successful outcomes and exceptional customer experiences
• Coordinate a cross-functional internal team to drive project success, remove roadblocks, and escalate issues as needed
• Proactively track and communicate project progress, risks, and schedules with customers and internal AgentSync teams throughout the project lifecycle
• Manage project budgets and resources to help customers realize the value of AgentSync products through a world-class experience
• Ensure the customer experience with AgentSync consistently exceeds expectations
• Build and maintain strong relationships with customers and stakeholders, becoming a trusted partner to client executives (CIO, CTO, PMO) and gaining the confidence of business stakeholders
• Foster positive team dynamics and relationships with customer stakeholders, addressing issues to maintain healthy and productive customer relations

Skills

Project management

Cross-functional leadership

Stakeholder management

Executive communication

Multitasking

Problem solving

Team collaboration

Salesforce

Tools

Salesforce

Job description

AgentSync is seeking a Staff Project Manager to own the post-sales onboarding and delivery, coordinating with Product, Professional Service, Sales, and Support to ensure a smooth, high-impact implementation.

You will work with client executives and internal teams to drive successful outcomes, managing complexity with a proactive mindset and a relentless focus on delivering an exceptional customer experience.