Remote Software Account Manager - Growth & Upsell

Fullsteam; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Fullsteam is seeking an Account Manager for The Uniform Solution, a remote US role focused on growing software sales with SMB and mid-market customers. You will develop outbound prospecting, manage a healthy pipeline, and expand relationships through upsell and cross-sell opportunities, while delivering exceptional client outcomes.

You will work with stakeholders to translate business needs into solutions, leverage CRM dashboards, and maintain accurate activity records to meet monthly and

Qualifications

• Bachelor's degree in Business, Marketing, Technology, or related field preferred.
• 3+ years of experience in software sales, preferably SMB/mid-market.

Responsibilities

• Develop new business through outbound prospecting and strategic outreach.
• Identify and close expansion, cross-sell, and upsell opportunities within existing accounts.
• Maintain an accurate CRM with sales activities, leads, and opportunities.
• Build and manage strategic account plans to identify growth opportunities and drive expansion.
• Serve as the voice of the customer and ensure high levels of service.

Skills

Relationship building

Strategic thinking

Sales process proficiency

Communication (verbal & written)

Problem solving

Data analysis

Organization & time management

Tech industry knowledge

CRM tools (Salesforce/HubSpot)

Negotiation

Education

Bachelor's degree in Business/Marketing/Tech

Tools

Salesforce

HubSpot

MS Office

Job description

Fullsteam is seeking an Account Manager for The Uniform Solution, a remote US role focused on growing software sales with SMB and mid-market customers. You will develop outbound prospecting, manage a healthy pipeline, and expand relationships through upsell and cross-sell opportunities, while delivering exceptional client outcomes.

You will work with stakeholders to translate business needs into solutions, leverage CRM dashboards, and maintain accurate activity records to meet monthly and