Remote SMB Growth & Onboarding Manager

Delivery Hero; Warsaw (IN); Híbrido; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Glovo is seeking an Account Manager – SMB to own a portfolio of restaurant and retail partners, driving growth, onboarding, and optimized performance at scale. You will build scalable outreach, run meetings for top accounts, and collaborate cross-functionally to implement marketing activations and menu performance improvements.

The role emphasizes data-driven decision making, strong communication, and onboarding new partners with a focus on operations, marketing, and sales.

Formación

• Experience working in a high-growth, fast-paced startup environment.
• Strong commercial and negotiation skills.
• Excellent communication and interpersonal abilities.
• Proven project management skills, highly organized and detail-oriented.
• Analytical mindset with data-driven decision making.
• Proficient with Excel and common business tools.

Responsabilidades

• Manage a large portfolio of SMB partners to drive growth and profitability.
• Conduct regular partner meetings and business reviews to align on goals.
• Develop plans to increase orders, AOV, and promo performance.
• Collaborate with Marketing, Operations, Finance and Customer Service to tailor solutions.
• Lead onboarding of partners on the app with focus on operations, marketing and sales.
• Own portfolio KPIs, generate insights, and drive churn reduction.

Conocimientos

Commercial skills

Communication

Project management

Problem solving

Data-driven

Educación

Bachelor in Business Administration

Marketing or similar

Herramientas

Salesforce

Excel

Descripción del empleo

Glovo is seeking an Account Manager – SMB to own a portfolio of restaurant and retail partners, driving growth, onboarding, and optimized performance at scale. You will build scalable outreach, run meetings for top accounts, and collaborate cross-functionally to implement marketing activations and menu performance improvements.

The role emphasizes data-driven decision making, strong communication, and onboarding new partners with a focus on operations, marketing, and sales.