Remote SMB F&B Growth Account Manager

CoinBucha; San Francisco (CA); On-site; USD 135,000 - 203,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Family planning benefits

Job summary

Square Account Management is seeking an experienced SMB Food & Beverage Account Manager to foster trusted partnerships with diverse business owners. You will tailor Square solutions to each merchant, drive adoption, and identify growth opportunities.

Reporting to the F&B team lead, you will advocate for clients and collaborate with Sales, Support, and Product to deliver exceptional outcomes. The role emphasizes relationship-building, strategic upsell, and customer-centric problem solving, with a

Qualifications

• 3+ years experience in Sales, Account Management or related field.
• Experience discovering and closing sales opportunities and building client relationships.
• Experience successfully managing a pipeline to achieve revenue targets.
• Excellent organizational, analytical, written, and verbal communication skills.
• Passion and knowledge about how new technologies can help better serve small and medium size businesses.
• A track record of delivering measurable outcomes, driving adoption, and being perceived as a trusted advisor by clients.
• Experience within the Food and Beverage industry is preferred.

Responsibilities

• Own, retain, and grow a portfolio of SMB Food & Beverage merchants, helping them thrive through tailored adoption of Square tools.
• Drive expansion through product adoption, upselling, and value-based recommendations.
• Act as the voice of your merchants within Square, advocating for their needs with empathy and surfacing insights that shape our products.
• Balance proactive outreach, retention activities, and growth opportunities through strong organisation and time management.
• Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

Skills

Sales experience

Account management

Pipeline management

Communication skills

Tech enthusiasm

Trusted advisor

Job description

Square Account Management is seeking an experienced SMB Food & Beverage Account Manager to foster trusted partnerships with diverse business owners. You will tailor Square solutions to each merchant, drive adoption, and identify growth opportunities.

Reporting to the F&B team lead, you will advocate for clients and collaborate with Sales, Support, and Product to deliver exceptional outcomes. The role emphasizes relationship-building, strategic upsell, and customer-centric problem solving, with a