Remote SMB F&B Account Manager

Square; San Francisco (CA); Hybrid; USD 135,000 - 203,000; Full time

Benefits offered by this job

Medical insurance

Remote work

Flexible time off

Retirement savings plans

Family planning support

Job summary

Square is seeking an Account Manager for its SMB Food & Beverage team in the United States. You will own and grow a portfolio of merchants, tailoring Square tools to their unique needs and helping them achieve growth.

You will collaborate with cross‑functional teams to uncover opportunities, drive adoption, and build lasting partnerships with diverse business owners in the food space.

Qualifications

• 3+ years in Sales, Account Management or related field.
• Experience discovering and closing sales opportunities and building client relationships.
• Experience managing a sales pipeline to achieve revenue targets.
• Excellent organizational, analytical, written, and verbal communication skills.
• Passion for how new technologies help small/medium businesses.
• Proven track record delivering measurable outcomes and trusted advisory status.
• Experience in Food & Beverage industry preferred.

Responsibilities

• Own, retain, and grow a portfolio of SMB Food & Beverage merchants with tailored adoption of Square tools.
• Drive expansion through product adoption, upselling, and value-based recommendations.
• Advocate for merchant needs with empathy and surface insights for product teams.
• Balance proactive outreach, retention activities, and growth opportunities with strong organization.
• Collaborate with Sales, Support and Product teams to ensure great customer experience across Square.

Skills

Sales experience

Account management

Pipeline management

Client relationship building

Strong communication

F&B industry knowledge

Job description

Square is seeking an Account Manager for its SMB Food & Beverage team in the United States. You will own and grow a portfolio of merchants, tailoring Square tools to their unique needs and helping them achieve growth.

You will collaborate with cross‑functional teams to uncover opportunities, drive adoption, and build lasting partnerships with diverse business owners in the food space.