Senior Strategic Account Manager, Food & Beverage

Block; Tampa (FL); A distancia; USD 135.000 - 202.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work option

Medical insurance

Flexible time off

Retirement savings plans

Descripción de la vacante

Block seeks a tenured Strategic Account Manager to lead relationships with top Food & Beverage sellers, driving mutual value and revenue growth. You will work with owners and executives to align Square/partners’ ecosystem to complex needs across channels, while guiding cross-functional teams to deliver outcomes.

The role requires strong leadership, storytelling, and a data-driven approach to manage multi-million-dollar books in a fast-paced, evolving payments and fintech landscape.

Formación

• 5+ years of relevant Account Management experience.
• Experience Managing, retaining and growing a book of business $5M-$20M.
• Strong storytelling and relationship-building with executives.
• Ability to craft technical solutions and gather requirements.
• Contract or pricing negotiations with senior stakeholders.
• Restaurant or F&B technology experience preferred.

Responsabilidades

• Manage a book of 50 Strategic Food & Beverage Sellers.
• Grow account-based revenue via use-case expansion and cross-sell opportunities.
• Serve as voice of the upmarket seller with Product Teams.
• Act as consultant to high-value restaurant sellers to achieve goals.
• Identify opportunities for technical Square solutions and coordinate delivery with cross-functional teams.
• Partner with Strategic Account Executives on high-growth deals.
• Negotiate pricing for expansions and retention.
• Provide white-glove client service and troubleshoot issues.
• Inform operations and program design for scale.
• Conduct quarterly business reviews with stakeholders.

Conocimientos

Account Management

Large-book management

Storytelling

Technical solutioning

Negotiation

F&B domain experience

Descripción del empleo

Block seeks a tenured Strategic Account Manager to lead relationships with top Food & Beverage sellers, driving mutual value and revenue growth. You will work with owners and executives to align Square/partners’ ecosystem to complex needs across channels, while guiding cross-functional teams to deliver outcomes.

The role requires strong leadership, storytelling, and a data-driven approach to manage multi-million-dollar books in a fast-paced, evolving payments and fintech landscape.