Remote Small-Business Client Success Manager

Gallagher; Broomfield (CO); On-site; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

401(K) and Roth options

Paid parental leave

Flexible work hours

Training programs

Job summary

Gallagher is looking to connect with talented professionals for a future remote Client Service Manager role in Broomfield, Colorado. This position is aimed at delivering exceptional customer service while building relationships with clients. Candidates should possess a Bachelor's degree or relevant experience in client service management, a Property and Casualty Insurance License, and proficiency in Microsoft Office. Gallagher values teamwork and offers a comprehensive compensation and benefits package.

Qualifications

• Minimum 1+ years client service and/or claims management experience.
• Property and Casualty Insurance License required.
• Proficiency in Microsoft Office.

Responsibilities

• Lead the renewal process to deliver solutions to clients.
• Secure existing business and drive additional service sales.
• Nurture relationships with clients.
• Guide team members in addressing client needs.
• Mentor team members through learning and feedback.
• Conduct audits to ensure compliance.
• Maintain accurate client and policy data.
• Manage multiple competing priorities.

Skills

Professional relationship development

Resilience and adaptability

Collaboration with teams

Education

Bachelor’s degree or High School diploma/GED with relevant experience

Tools

Microsoft Office

Job description

Gallagher is looking to connect with talented professionals for a future remote Client Service Manager role in Broomfield, Colorado. This position is aimed at delivering exceptional customer service while building relationships with clients. Candidates should possess a Bachelor's degree or relevant experience in client service management, a Property and Casualty Insurance License, and proficiency in Microsoft Office. Gallagher values teamwork and offers a comprehensive compensation and benefits package.