Remote SLED Security Customer Success Manager

Keeper Security; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401k plan

Paid time off

Job summary

Keeper Security, Inc. is seeking a driven Customer Success Manager focused on SLED accounts within our B2B sales division.

This remote role offers the opportunity to work a hybrid schedule for candidates near our Chicago headquarters, with a track record of growing revenue through named accounts. You will manage a portfolio of Keeper customers, engage at Senior Management levels, drive renewals, cross-sells, and upsells, and become a Keeper product expert while delivering value across the

Qualifications

• 1+ years of full cycle SaaS sales or Customer Success (upsell focus).
• 1+ years SLED sales within software/tech.
• Strong technical knowledge of software integrations (SSO, Directory).
• Experience selling to Enterprise, IT/Cyber Security executives.
• Must be a US Person due to FedRAMP requirements.

Responsibilities

• Carry a revenue quota to meet or exceed targets within assigned accounts.
• Provide strong executive-level interactions with_C-level contacts.
• Negotiate renewals, cross-sells and upsells.
• Establish business and technical goals via Quarterly Business Reviews.
• Maintain structured cadence with named accounts and drive adoption and value.
• Build relationships, present Keeper solutions, troubleshoot issues, and close deals.
• Advise on best practices for securing and protecting business accounts.

Skills

SLED sales

SaaS sales

Customer success

Enterprise sales

Account management

Autonomy

Salesforce

Tools

Salesforce

Job description

Keeper Security, Inc. is seeking a driven Customer Success Manager focused on SLED accounts within our B2B sales division.

This remote role offers the opportunity to work a hybrid schedule for candidates near our Chicago headquarters, with a track record of growing revenue through named accounts. You will manage a portfolio of Keeper customers, engage at Senior Management levels, drive renewals, cross-sells, and upsells, and become a Keeper product expert while delivering value across the