Bilingual Customer Success Manager - Remote (Spanish/English)

Remote; San Francisco (CA); Remote; USD 70.000 - 120.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision

Employer Paid Life Insurance

Disability Insurance

401k (Roth/Traditional)

Generous PTO

Zusammenfassung

Keeper Security, Inc. is hiring a driven, bilingual (Spanish) Customer Success Manager to join a high producing team within our B2B sales division.

This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Join an elite group of proven performers as a Customer Success Manager, growing revenue through named accounts, conducting quarterly business reviews, and guiding customers on security best

Qualifikationen

• 1+ years in Account Management or SaaS Customer Success/Sales roles.
• Fluent in Spanish and English (verbal and written).
• Strong knowledge of software integrations (SSO, Directory), onboarding & support.
• Experience selling to Enterprise and C-level IT/Cyber executives.
• Autonomy, ownership, and customer value focus.
• Strong communication, multitasking, and problem-solving skills.
• Experience with Salesforce.com.
• Bachelor’s degree preferred (BA/BS).
• Experience in IAM industry is a plus.

Aufgaben

• Grow revenue by expanding relationships within named accounts.
• Manage a portfolio of Keeper customers to maximize value.
• Lead quarterly business reviews with senior management.
• Coordinate renewals, cross-sells, and upsells.
• Advise on best practices for cybersecurity and password protection.
• Collaborate with Keeper teams to resolve issues.
• Present Keeper solutions and product updates to clients.

Kenntnisse

Bilingual Spanish/English

Account Management

SaaS Customer Success

Communication skills

Ausbildung

BA/BS preferred

Tools

Salesforce

Jobbeschreibung

Keeper Security, Inc. is hiring a driven, bilingual (Spanish) Customer Success Manager to join a high producing team within our B2B sales division.

This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Join an elite group of proven performers as a Customer Success Manager, growing revenue through named accounts, conducting quarterly business reviews, and guiding customers on security best