Remote SLED Cybersecurity Customer Success Manager

Keeper Security; United States; Remote; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical, dental & vision

401k

PTO

Life insurance

Disability insurance

Job summary

Keeper Security is seeking a driven Customer Success Manager focused on SLED accounts. This fully remote role offers potential for a hybrid schedule for candidates near the Chicago headquarters, with an established client base and opportunities to grow revenue through renewals and expansions.

You will manage a portfolio of Keeper customers, engage with senior leaders, and drive value across the account lifecycle while leveraging Keeper’s cybersecurity solutions.

Qualifications

• 1+ years of full cycle SaaS sales or Customer Success Management experience.
• 1+ years of SLED sales experience within software or tech sales.
• Experience selling to Enterprise and C-level executives.

Responsibilities

• Carry a revenue quota within assigned accounts.
• Coordinate with Keeper teams to renew, cross-sell and upsell.
• Lead quarterly business reviews and align on business goals.
• Build strong relationships with senior customer stakeholders.
• Advise on best practices for securing and protecting passwords.

Skills

SLED sales

Customer Success

SaaS sales

Account management

C-level engagement

Education

Bachelor's degree

Tools

Salesforce

Job description

Keeper Security is seeking a driven Customer Success Manager focused on SLED accounts. This fully remote role offers potential for a hybrid schedule for candidates near the Chicago headquarters, with an established client base and opportunities to grow revenue through renewals and expansions.

You will manage a portfolio of Keeper customers, engage with senior leaders, and drive value across the account lifecycle while leveraging Keeper’s cybersecurity solutions.