AMER Customer Success Manager - Remote Growth Leader

jobr.pro; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Employer-Paid Life Insurance

401k plan

Generous PTO plan

Job summary

Keeper Security is seeking a Manager of Customer Success Management to lead a remote team in the United States. This strategic role involves managing client relationships, driving renewals and upsells, and mentoring high-performing sales reps. Candidates should have 4+ years in SaaS sales and strong leadership skills.

The position offers a remote working environment and is critical to maintaining customer health and product adoption.

Qualifications

• 4+ years of experience in full-cycle SaaS sales, with a focus on upselling and expansion.
• 3+ years of proven sales leadership or management experience.
• Strong knowledge of SaaS sales processes, expansions, and renewals.

Responsibilities

• Lead, manage and motivate a team of Customer Success Managers.
• Drive revenue retention and generate incremental bookings.
• Collaborate with Customer Support for client onboarding.

Skills

Full-cycle SaaS sales experience

Leadership skills

Communication skills

Data-driven mindset

Education

Bachelor’s degree in Business, Marketing or related field

Tools

Salesforce

Job description

Keeper Security is seeking a Manager of Customer Success Management to lead a remote team in the United States. This strategic role involves managing client relationships, driving renewals and upsells, and mentoring high-performing sales reps. Candidates should have 4+ years in SaaS sales and strong leadership skills.

The position offers a remote working environment and is critical to maintaining customer health and product adoption.