Remote Enterprise Customer Success Manager – Cybersecurity Growth

Keepersecurity; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k (Roth/Traditional)

Generous PTO plan

Job summary

Keeper Security is hiring driven Customer Success Managers to join a high-performing team within their B2B sales division. This position offers a fully remote option with hybrid work possibilities for candidates based near Chicago, IL.

The role involves managing established client relationships and exceeding revenue quotas while providing customer success support. Candidates should have at least 1 year of experience in account management or SaaS roles. Knowledge of Salesforce.com is a plus, and an undergraduate degree is preferred.

Qualifications

• 1+ years of experience in Account Management or SaaS Customer Success roles.
• Strong technical knowledge relevant to software integrations and implementation.
• Demonstrated ability to anticipate customer challenges.

Responsibilities

• Grow revenue through established client accounts using Keeper solutions.
• Negotiate contract renewals and upsell opportunities.
• Manage a portfolio of assigned customers to deliver consistent value.

Skills

Account Management

SaaS Customer Success

Problem Solving

Salesforce.com

Customer Engagement

Education

Undergraduate degree (BA/BS)

Job description

Keeper Security is hiring driven Customer Success Managers to join a high-performing team within their B2B sales division. This position offers a fully remote option with hybrid work possibilities for candidates based near Chicago, IL.

The role involves managing established client relationships and exceeding revenue quotas while providing customer success support. Candidates should have at least 1 year of experience in account management or SaaS roles. Knowledge of Salesforce.com is a plus, and an undergraduate degree is preferred.