Remote SLED Customer Success Manager (Cybersecurity)

Embedded Shishya; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life Insurance

Disability Insurance

401k

Generous PTO

Job summary

Keeper Security is seeking a SLED-focused Customer Success Manager to grow revenue within public sector accounts. You will work with a named client base, driving renewals, expansions and trusted advisor relationships across senior leadership.

The role is 100% remote from select locations with a potential hybrid schedule for those near our global headquarters in Chicago. A strong background in SaaS, enterprise sales and security is expected, with opportunities to influence strategy and customer

Qualifications

• 1+ years of experience in full cycle SaaS sales or Customer Success Management
• 1+ years of SLED sales experience within software or tech sales
• Strong technical knowledge as it pertains to software integrations (SSO, Directory etc)
• Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
• Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value

Responsibilities

• Carry a revenue quota to meet or exceed sales targets within assigned accounts
• Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Work with clients to negotiate contract renewals, cross-sells and upsells
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Drive customer advocacy in the form of references, referrals, and case studies

Skills

SaaS sales

Customer Success

SLED sales

Enterprise sales

C-level deals

Education

BA/BS preferred

Tools

Salesforce

Job description

Keeper Security is seeking a SLED-focused Customer Success Manager to grow revenue within public sector accounts. You will work with a named client base, driving renewals, expansions and trusted advisor relationships across senior leadership.

The role is 100% remote from select locations with a potential hybrid schedule for those near our global headquarters in Chicago. A strong background in SaaS, enterprise sales and security is expected, with opportunities to influence strategy and customer