Remote Skip Trace & Collections Specialist

Lendbuzz; United States; A distancia; USD 42.000 - 66.000; Jornada completa

Descripción de la vacante

Lendbuzz in the United States is seeking a Collections Specialist focused on skip tracing and delinquent accounts. You will handle inbound and outbound calls related to collections and work to resolve past-due balances while maintaining high customer service standards.

The role requires at least three years of skip trace collections experience in a call center, with a preference for auto loan collections. You will contribute to hitting daily and monthly collection KPIs and collaborate with

Formación

• Three plus years' experience with skip trace collections in a call center environment.
• Auto collections experience preferred.
• Outstanding customer, communication and organizational skills.

Responsabilidades

• Perform daily skip trace activities on delinquent accounts assigned by management.
• Service inbound/outbound customer calls pertaining to collections.
• Meet daily and monthly collection, repossession and skip trace targets and KPIs.

Conocimientos

Skip tracing

Call center

Customer service

Communication

Organizational skills

Educación

Descripción del empleo

Lendbuzz in the United States is seeking a Collections Specialist focused on skip tracing and delinquent accounts. You will handle inbound and outbound calls related to collections and work to resolve past-due balances while maintaining high customer service standards.

The role requires at least three years of skip trace collections experience in a call center, with a preference for auto loan collections. You will contribute to hitting daily and monthly collection KPIs and collaborate with