Skip Charge Off Associate (Fully Remote)

Lendbuzz; United States; Remote; USD 42,000 - 66,000; Full time

Job summary

Lendbuzz in the United States is seeking a Collections Specialist focused on skip tracing and delinquent accounts. You will handle inbound and outbound calls related to collections and work to resolve past-due balances while maintaining high customer service standards.

The role requires at least three years of skip trace collections experience in a call center, with a preference for auto loan collections. You will contribute to hitting daily and monthly collection KPIs and collaborate with

Qualifications

• Three plus years' experience with skip trace collections in a call center environment.
• Auto collections experience preferred.
• Outstanding customer, communication and organizational skills.

Responsibilities

• Perform daily skip trace activities on delinquent accounts assigned by management.
• Service inbound/outbound customer calls pertaining to collections.
• Meet daily and monthly collection, repossession and skip trace targets and KPIs.

Skills

Skip tracing

Call center

Customer service

Communication

Organizational skills

Education

Job description

• Perform daily skip trace activities on delinquent accounts assigned by management.
• Service inbound/outbound customer calls pertaining to collections.
• Meet daily and monthly collection, repossession and skip trace targets and KPIs.

Key Requirements:

• Three plus years' experience with skip trace collections in a call center environment.
• Auto collections experience preferred.
• Outstanding customer, communication and organizational skills.

We Believe:

• Diversity is a competitive advantage.
• Compassion is a strength.
• Simplicity is a key feature.
• Honesty and transparency are non negotiable.

Lendbuzz develops innovative technologies to provide underserved borrowers with better access to credit. The company values diversity, compassion, and transparency, fostering a collaborative culture with a focus on financial opportunity for all.