Remote Site Solutions Consultant – SiteVault & CTMS

Veeva Systems, Inc.; Raleigh (NC); Remote; USD 70,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision, and basicLife

Flexible PTO and company holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems, Inc. is seeking a Consultant/Senior Consultant for the Site Solutions Professional Services team to implement SiteVault for clinical sites and help ensure long-term customer success.

You will be the primary contact between Veeva and customer stakeholders, driving collaboration, managing escalations, and proving value through proactive engagement.

This remote opportunity targets North American clients with a preference for Eastern or Central Time, and may require travel as needed.

Qualifications

• 3+ years of experience in enterprise software implementation in life sciences/healthcare
• Based in North America
• Customer-facing consulting experience delivering workshop material and gathering requirements
• Ability to move quickly to understand requirements and craft solutions
• Typical travel 10% (up to 20%)

Responsibilities

• Lead SiteVault eISF and CTMS implementations aligned with customer goals
• Build relationships with customer decision-makers through regular engagement
• Support renewal efforts and guide customers through renewal processes
• Create automated onboarding for SiteVault and provide light-touch HubSpot support
• Lead year-end reviews to assess progress and initiate renewal conversations
• Provide feedback to product teams on customer needs and industry trends

Skills

Enterprise software implementation

Customer-facing consulting

Fast requirements understanding

Travel coordination

North America based

Tools

HubSpot

Job description

Veeva Systems, Inc. is seeking a Consultant/Senior Consultant for the Site Solutions Professional Services team to implement SiteVault for clinical sites and help ensure long-term customer success.

You will be the primary contact between Veeva and customer stakeholders, driving collaboration, managing escalations, and proving value through proactive engagement.

This remote opportunity targets North American clients with a preference for Eastern or Central Time, and may require travel as needed.