Consultant - Site Solutions

Veeva Systems; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Veeva Systems is hiring a Consultant/Senior Consultant for the Site Solutions Professional Services team to implement SiteVault for clinical research sites and drive customers’ long-term success. You will be the primary point of contact between Veeva and the customer, coordinating efforts, managing escalations, and proving value through proactive engagement.

Ideal candidates have consulting or customer success experience leading design and deployment of innovative software solutions within Life

Qualifications

• Experience leading the design and deployment of software solutions in Life Sciences or Healthcare
• Experience as a primary client contact, driving collaboration and value delivery

Responsibilities

• Implement site-focused applications and ensure long-term customer success
• Serve as the main point of contact between Veeva and key customer stakeholders, managing escalations and demonstrating value

Skills

Consulting experience

Customer success experience

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems, the leader in the Industry Cloud for Life Sciences, is seeking to hire a Consultant/Senior Consultant for our Site Solutions Professional Services team. In this role, you’ll help implement SiteVault, a solution focused on clinical research sites, and play a key part in ensuring customers' long-term success. You will act as the main point of contact between Veeva and key customer stakeholders, driving collaboration, managing escalations, and demonstrating value through proactive engagement.

As a Consultant/Senior Consultant, you'll be responsible for implementing site-focused applications and managing long-term customer relationships. Ideal candidates will have consulting experience or customer success experience leading the design and deployment of innovative software solutions within the Life Sciences or Healthcare sectors.

Opportunities are available within the United States for this role, which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is near an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.