Remote Site Reliability Engineer (SRE) — Observability & Automation

Freenome; Brisbane (CA); Remote; USD 131,000 - 190,000; Full time

Job summary

Freenome is seeking a Senior Software Engineer, Site Reliability to design, implement, and operate observability, reliability, and incident management across our cloud-based production workloads. You will partner with product, engineering, and lab teams to define SLIs/SLOs and runbooks, driving reliability in a regulated environment.

This remote role reports to the Director, Cloud Infrastructure and offers the chance to build an SRE practice from the ground up, contribute to FDA/HIPAA compliant

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• 5+ years in software engineering or Infra/DevOps/SRE roles (Python or Go preferred).
• Hands-on experience operating production workloads in cloud environments.
• Familiarity with Kubernetes (AKS, GKE, or EKS).
• Strong troubleshooting and root-cause analysis skills in distributed systems.
• Experience with observability platforms (e.g., DataDog, Prometheus/Grafana, OpenTelemetry).
• Ability to define and implement metrics, dashboards, and alerting.
• Demonstrated ability to work autonomously and own technical outcomes.
• Strong understanding of cloud infrastructure and networking architectures and automation.

Responsibilities

• Define and implement observability practices (metrics, traces, dashboards, logs, alerts) for production systems.
• Partner with product, engineering, and lab teams to develop and maintain incident response playbooks and escalation procedures.
• Partner with engineering teams to define SLIs/SLOs and establish error budgets.
• Participate in on-call rotation for production systems, champion automation and self-healing.
• Contribute to production deployment and change-management processes that meet FDA and compliance requirements.
• Automate operational tasks, reducing manual intervention.
• Contribute to production systems and designs with the goal of improving reliability.
• Use Infrastructure as Code (IaC) to manage and deploy team owned infrastructure and subsystems.
• Help build out the SRE practice.
• Work closely with engineering, product, and lab teams to understand service reliability needs.
• Partner with TPMs, RA/QA, and compliance stakeholders to align operational practices with regulatory requirements.
• Participate in cross-functional incident reviews and postmortems.
• Share knowledge and document operational standards for consistency and onboarding.
• Design and run fire drills / tabletop exercises as well as disaster recovery exercises
• Independently drive reliability improvements in scoped systems or services.
• Provide mentorship to peers on observability, incident management, and operational best practices.
• Help build and evolve Freenome’s reliability practices and contribute to team strategy discussions.

Skills

Cloud experience

Problem solving

Autonomy

Mentorship

Communication

Education

Bachelor's degree in Computer Science or Engineering

Tools

Kubernetes

DataDog

Prometheus

Grafana

OpenTelemetry

CI/CD

Incident.io

PagerDuty

ServiceNow

Job description

Freenome is seeking a Senior Software Engineer, Site Reliability to design, implement, and operate observability, reliability, and incident management across our cloud-based production workloads. You will partner with product, engineering, and lab teams to define SLIs/SLOs and runbooks, driving reliability in a regulated environment.

This remote role reports to the Director, Cloud Infrastructure and offers the chance to build an SRE practice from the ground up, contribute to FDA/HIPAA compliant