Remote Shift Coordinator — Care Operations & Scheduling

CloserHire; Winchester, Martinsburg (VA, WV); Hybrid; USD 5,600 - 6,700; Full time

Job summary

CloserHire is seeking a Scheduler/Shift Coordinator to work remotely in the United States. The role supports care providers across Winchester, VA and Martinsburg, WV, handling scheduling impacts and urgent cover while maintaining confidentiality and a high level of care.

English fluency and strong communication are essential. The position requires a stable home-working setup and availability aligned with US operations.

Qualifications

• Exceptional spoken English / telephone skills.
• Scheduling or workforce coordination experience (Nice to have).
• Proven high-volume calling experience (60-100 outbound calls per day).
• Strong organisation and fast problem-solving.

Responsibilities

• Support client franchises across multiple towns near Winchester, VA and Martinsburg, WV.
• Understand scheduling impact of cancellations and protect care hours.
• Communicate clearly to coordinate urgent coverage when needed.
• Maintain professional home-working setup and reliable broadband.

Skills

English fluency

Outbound calling

Scheduling

Job description

CloserHire is seeking a Scheduler/Shift Coordinator to work remotely in the United States. The role supports care providers across Winchester, VA and Martinsburg, WV, handling scheduling impacts and urgent cover while maintaining confidentiality and a high level of care.

English fluency and strong communication are essential. The position requires a stable home-working setup and availability aligned with US operations.