Scheduler / Shift Coordinator – Remote

CloserHire; Winchester, Martinsburg (VA, WV); Hybrid; USD 5,600 - 6,700; Full time

Job summary

CloserHire is seeking a Scheduler/Shift Coordinator to work remotely in the United States. The role supports care providers across Winchester, VA and Martinsburg, WV, handling scheduling impacts and urgent cover while maintaining confidentiality and a high level of care.

English fluency and strong communication are essential. The position requires a stable home-working setup and availability aligned with US operations.

Qualifications

• Exceptional spoken English / telephone skills.
• Scheduling or workforce coordination experience (Nice to have).
• Proven high-volume calling experience (60-100 outbound calls per day).
• Strong organisation and fast problem-solving.

Responsibilities

• Support client franchises across multiple towns near Winchester, VA and Martinsburg, WV.
• Understand scheduling impact of cancellations and protect care hours.
• Communicate clearly to coordinate urgent coverage when needed.
• Maintain professional home-working setup and reliable broadband.

Skills

English fluency

Outbound calling

Scheduling

Job description

Scheduler / Shift Coordinator in Remote (remote). $500 - $600 per month (gross).

At a glance

• Location: Remote (remote)
• Work model: Remote
• Languages: English
• Salary: $500 - $600 per month (gross)
• Start: ASAP
• Relocation: not offered for this role

About the role

Supporting our client franchise territories across multiple towns surrounding Winchester, Virginia, and Martinsburg, West Virginia, approximately 100 km from Washington, D.C. The operation supports approximately: 400 clients receiving private home-care services 350+ Care Professionals Multiple towns across two franchise territories Understanding the Real-Life Scheduling Challenge This is not simply an administrative scheduling position.

What you'll do

• Supporting our client franchise territories across multiple towns surrounding Winchester, Virginia, and Martinsburg, West Virginia, approximately 100 km from Washington, D.C. The operation supports approximately: 400 clients receiving private home-care services 350+ Care Professionals Multiple towns across two franchise territories Understanding the Real-Life Scheduling Challenge This is not simply an administrative scheduling position. The Coordinator must understand the operational impact of every cancellation and act quickly to protect the client’s care and the company’s scheduled service hours. The successful Coordinator must be: Trustworthy and dependable, as they will handle confidential information and make decisions affecting vulnerable clients Passionate about delivering excellent care and service, rather than treating the position as a basic administrative role A confident and influential communicator, capable of persuading and motivating Care Professionals to provide urgent cover when cancellations occur Calm and resourceful under pressure, particularly when several scheduling problems arise simultaneously Equipped with a strong, stable broadband connection, a reliable computer setup and a professional home-working environment Willing and able to work consistently during hours aligned with US operations LINK INFO for VIDEO submissions: [internal file link removed]

What we're looking for

• 1. Exceptional spoken English / telephone skills 2. Scheduling or workforce coordination experience (Nice to have) 3. Proven high-volume calling experience (60-100 outbound calls per day) 4. Strong organisation + fast problem-solving

Salary

$500 - $600 per month (gross)

Benefits

• Local Benefits by country please check

We are an equal-opportunity recruiter and consider every applicant on ability alone.