Remote Healthcare Scheduling Pro for US Hours

SmartScale360; United States; Remote; USD 6,000 - 8,200; Full time

Benefits offered by this job

10 Days PTO

Annual appraisal

Healthcare Benefits

Career Growth Opportunities

Permanent remote work

Performance bonuses

Job summary

SmartScale360 is seeking a US Healthcare Scheduling Coordinator to support our U.S.-based home care clients by coordinating caregiver schedules, maintaining coverage, and ensuring uninterrupted patient care. This remote role requires strong scheduling experience and the ability to work with U.S.

accounts. Ideal candidates have healthcare scheduling or patient coordination background, excellent English communication, and proficiency with scheduling software.

Qualifications

• 1+ year of experience in healthcare scheduling or home care scheduling.
• Experience coordinating schedules for U.S.-based healthcare or home care accounts.
• Excellent English communication skills, written and verbal.
• Strong organizational, multitasking, and problem-solving abilities.
• Experience with scheduling/workforce management software.
• Ability to work independently in a remote environment.
• Familiarity with WellSky, AxisCare, ClearCare, CareSmartz360, NICE, or Verint is a plus.

Responsibilities

• Coordinate caregiver schedules to ensure continuous patient coverage.
• Monitor attendance, call-offs, and schedule adherence; resolve conflicts.
• Fill open shifts by coordinating replacements and schedule changes.
• Communicate with caregivers, patients, clients, and internal teams about scheduling updates.
• Maintain accurate scheduling records using scheduling platforms.
• Generate scheduling, staffing, and attendance reports for daily operations.
• Support workforce management activities to maintain service levels.
• Identify scheduling issues and opportunities to improve efficiency.
• Provide administrative support for daily scheduling activities.

Skills

Healthcare Scheduling

Home Care Scheduling

Patient Coordination

Workforce Management

Dispatching

Staffing Coordination

Scheduling software

Tools

WellSky

AxisCare

ClearCare

CareSmartz360

NICE

Verint

Job description

SmartScale360 is seeking a US Healthcare Scheduling Coordinator to support our U.S.-based home care clients by coordinating caregiver schedules, maintaining coverage, and ensuring uninterrupted patient care. This remote role requires strong scheduling experience and the ability to work with U.S.

accounts. Ideal candidates have healthcare scheduling or patient coordination background, excellent English communication, and proficiency with scheduling software.