Remote SharePoint & Power Platform Engineer

RTX

Oregon

Hybrid

USD 95,000 - 135,000

Full time

13 days ago

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Benefits offered by this job

Parental leave

Flexible work schedules

Educational assistance

Backup care

Recognition programs

Job summary

RTX in the United States is seeking an experienced SharePoint/Power Platform SME for the Enterprise Services team. You will troubleshoot SharePoint Online, OneDrive, Power Apps, and Power Automate, create knowledge bases, host knowledge-sharing sessions, and coordinate with Architecture, Network, and Identity teams.

The role includes on-call rotation and weekend coverage, with English-written work instructions for daily activities.

Qualifications

Bachelor's degree or equivalent experience with 2+ years in related work.
Experience troubleshooting SharePoint Online and OneDrive in enterprise environments.
Experience building and maintaining Power Apps and Power Automate flows.
Experience working with Microsoft Teams.
Experience with Microsoft Entra ID (Azure) identity troubleshooting.

Responsibilities

Troubleshoot and resolve issues related to SharePoint Online, OneDrive, Power Apps, Power Automate, and Copilot.
Provide technical guidance and create/update support documentation and knowledge bases.
Host office hours and knowledge-sharing sessions for advanced troubleshooting and user adoption.
Monitor ticket queues and respond to incidents in a timely manner.
Coordinate with Digital Technology teams to troubleshoot complex issues and recommend solutions.
Build, configure, and maintain SharePoint Online sites, Power Apps, and Power Automate flows.
Work with Microsoft Support to resolve escalated issues and service degradations.
Participate in rotational on-call support and weekend coverage.