Remote Settlement Operations Leader

topdoglaw; Arizona; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

HSA

Paid Time Off

Parental Leave

Job summary

TopDog Law is a fully remote, rapidly growing personal injury firm seeking a Settlement Supervisor to oversee the settlement team and ensure timely, accurate processing of case settlements. You will manage workflows, enforce compliance, and collaborate with attorneys, finance, and operations to maximize client satisfaction and profitability.

We value ownership, fast execution, and a commitment to high standards.

Qualifications

• 3–5+ years of experience in legal settlements, personal injury, or litigation support.
• Prior supervisory or team lead experience preferred.
• Strong knowledge of lien resolution, settlement statements, and case funding.
• Excellent organizational, leadership, and communication skills.
• High attention to detail and ability to manage deadlines in a fast-paced environment.

Responsibilities

• Supervise daily settlement operations and manage team workloads.
• Ensure settlement packets, disbursements, liens, and closing statements are accurate and timely.
• Monitor case progression from resolution through final payout.
• Enforce compliance with firm policies, regulatory standards, and ethical requirements.
• Serve as escalation point for complex settlement issues.
• Coach, train, and develop settlement staff through performance management and mentoring.
• Track KPIs and productivity metrics; report trends and improvement opportunities to leadership.
• Partner with attorneys, finance, and leadership to optimize settlement processes.
• Maintain quality assurance standards and conduct regular audits of files.

Skills

Legal settlements

Supervisory experience

Attention to detail

Communication skills

Case management systems

Deadline driven

Analytical skills

Tools

Case Management Software

Financial Systems

Job description

TopDog Law is a fully remote, rapidly growing personal injury firm seeking a Settlement Supervisor to oversee the settlement team and ensure timely, accurate processing of case settlements. You will manage workflows, enforce compliance, and collaborate with attorneys, finance, and operations to maximize client satisfaction and profitability.

We value ownership, fast execution, and a commitment to high standards.