Remote Settlement Operations Lead

topdoglaw; Mississippi; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with company match

HSA

Paid time off

Parental leave

Job summary

TopDog Law is seeking a Settlement Supervisor to lead the settlement team in efficient, accurate, and compliant processing of case settlements. You will oversee workflow, quality control, and collaboration with attorneys, finance, and operations to maximize client satisfaction and profitability.

You will supervise the team, ensure accurate settlement packets, and monitor case progression through final payout.

Qualifications

• 3–5+ years of experience in legal settlements, personal injury, or litigation support.
• Prior supervisory or team lead experience preferred.
• Strong knowledge of lien resolution, settlement statements, and case funding.
• Excellent organizational, leadership, and communication skills.
• High attention to detail and ability to manage deadlines in a fast-paced environment.
• Proficiency in case management and financial systems.
• Strong communication skills—written and verbal.
• Ability to think critically, prioritize effectively, and execute with speed.

Responsibilities

• Supervise daily settlement operations and manage team workloads.
• Ensure settlement packets, disbursements, liens, and closing statements are accurate and timely.
• Monitor case progression from resolution through final payout.
• Enforce compliance with firm policies, regulatory standards, and ethical requirements.
• Serve as escalation point for complex settlement issues.
• Coach, train, and develop settlement staff through performance management and mentoring.
• Track KPIs and productivity metrics; report trends and improvement opportunities to leadership.
• Partner with attorneys, finance, and leadership to optimize settlement processes.

Skills

Legal settlements

Supervisory experience

Lien resolution

Case management

Communication (written)

Tools

Case management software

Financial systems

Job description

TopDog Law is seeking a Settlement Supervisor to lead the settlement team in efficient, accurate, and compliant processing of case settlements. You will oversee workflow, quality control, and collaboration with attorneys, finance, and operations to maximize client satisfaction and profitability.

You will supervise the team, ensure accurate settlement packets, and monitor case progression through final payout.