Remote ServiceTitan Integrations Manager — Onboarding & Adoption

Guildgaragegroup

United States

Remote

USD 90,000 - 110,000

Full time

14 days+

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Job summary

Guild Garage Group is seeking a ServiceTitan Integrations Manager (PSM) for a remote role in the United States. You will lead onboarding and adoption of ServiceTitan across multiple brands, guiding lifecycle activities from onboarding to optimization and long-term success.

The role demands strong project management, training, and relationship-building across leadership teams. You will serve as the go-to expert for ServiceTitan initiatives, supporting continuous improvement and enterprise-wide

Qualifications

Expert-level knowledge of ServiceTitan.
Experience onboarding and supporting multi-location service businesses.
Strong training, facilitation, and coaching skills.
Proven project management and implementation experience.
Ability to manage multiple brands and priorities in a high-volume environment.

Responsibilities

Lead onboarding and implementation of ServiceTitan core and Pro products.
Translate legacy workflows into scalable ServiceTitan processes and Guild standards.
Project manage onboarding timelines, deliverables, and go-live execution.
Travel onsite for 1–2 weeks during go-live to support launch and stabilization.
Train CSRs, dispatchers, technicians, and managers on ServiceTitan workflows.
Provide ongoing coaching to improve adoption and performance.