Remote ServiceNow Technical Lead - Architecture & Delivery

Cognizant

Boise (ID)

Remoto

USD 108.000 - 122.000

Tempo pieno

5 giorni fa

Candidati tra i primi

Generatore di candidature

Trasforma questo annuncio in un colloquio — un curriculum e una lettera di presentazione creati in base a ciò questo datore di lavoro sta cercando.

Supera i filtri ATS

Descrizione del lavoro

Cognizant is seeking a ServiceNow Technical Lead for a full-time remote opportunity in the United States. You will provide hands-on technical leadership, solution architecture guidance, and delivery oversight for the ServiceNow platform.

The role bridges business stakeholders and developers, guiding roadmap execution, establishing architecture standards, managing releases, and mentoring the team across ITSM, ITOM, HAM/SAM, CSDM/CMDB, CSM, and HRSD.

Competenze

6+ years hands-on experience in ServiceNow solution design, implementation, and administration.
2+ years leading technical teams or projects.
Core Skills: JavaScript, Glide API, Flow Designer, Integration Hub, REST/SOAP APIs.
Platform Breadth: ITSM, CMDB/CSDM, and additional modules.
Methodologies: Agile/Scrum, ITIL v4, ATF.

Mansioni

Lead day-to-day operations, task planning, code reviews, and QA for a team of developers, admins, and analysts.
Enforce ServiceNow development standards, scoping, and release workflows to minimize debt.
Mentor team on script performance, Flow Designer, and upgrades.
Architect end-to-end solutions using OOTB functionality across core modules.
Design enterprise integration using Integration Hub and REST/SOAP Web Services.
Establish CMDB hierarchy, data reconciliation, and Discovery schedules.
Translate business requirements into technical stories, diagrams, and roadmaps.
Collaborate with Process Owners and Enterprise Architects to prioritize backlog.
Serve as primary escalation point for production incidents and bugs.