Remote ServiceNow Technical Lead

Cognizant Technology Solutions Corporation; Austin (TX); Remote; USD 108,000 - 120,000; Full time

Job summary

Cognizant Technology Solutions Corporation is seeking a ServiceNow Technical Lead for a fully remote role based in the United States. You will provide hands-on technical leadership, solution architecture guidance, and delivery oversight for the ServiceNow platform, bridging business stakeholders and developers to drive roadmap execution.

You will design enterprise integrations, enforce CMDB and CSDM governance, and mentor a team across ITSM, ITOM, HAM/SAM and CSM.

Qualifications

• 6+ years hands-on ServiceNow design, implementation and admin experience.
• 2+ years leading technical teams or projects.
• Strong knowledge of ITSM, CMDB/CSDM and multiple core modules.

Responsibilities

• Lead day-to-day operations for a team of developers, admins and analysts.
• Enforce development standards, scoping, and release management workflows.
• Mentor on scripts, Flow Designer, and platform upgrades.

Skills

ServiceNow design

JavaScript

Glide API

Flow Designer

Integration Hub

REST/SOAP APIs

Service Portal

App Engine

ITSM

CMDB/CSDM

ITOM

ITAM/HAM

CSM

SPM

SecOps

Job description

Cognizant Technology Solutions Corporation is seeking a ServiceNow Technical Lead for a fully remote role based in the United States. You will provide hands-on technical leadership, solution architecture guidance, and delivery oversight for the ServiceNow platform, bridging business stakeholders and developers to drive roadmap execution.

You will design enterprise integrations, enforce CMDB and CSDM governance, and mentor a team across ITSM, ITOM, HAM/SAM and CSM.