Senior ServiceNow Technical Lead (Remote)

Cognizant Technology Solutions Corporation; Lincoln (NE); Remote; USD 108,000 - 120,000; Full time

Job summary

Cognizant Technology Solutions Corporation is seeking a ServiceNow Technical Lead for a full-time remote opportunity. The candidate must be located in the United States and will provide hands-on technical leadership, architecture guidance, and delivery oversight for the ServiceNow platform.

The role bridges business stakeholders and developers, guiding roadmap execution, establishing architecture standards, and mentoring team members across ITSM, ITOM, CSDM/CMDB, and other modules.

Qualifications

• 6+ years in ServiceNow design, implementation, and administration.
• 2+ years leading technical teams or projects.
• Strong knowledge of JavaScript, Glide API, Flow Designer, and integrations.

Responsibilities

• Lead day-to-day operations, task planning, code reviews, and QA for a team of developers and admins.
• Enforce ServiceNow development standards, scoping, and release workflows to minimize debt.
• Mentor on script performance, Flow Designer automation, and platform upgrades.
• Architect end-to-end solutions across ITSM, ITOM, HAM/SAM, CSDM/CMDB, CSM, HRSD.
• Design integrations using Integration Hub, REST/SOAP, and Mid Servers.

Skills

JavaScript

Glide API

Flow Designer

Integration Hub

REST/SOAP APIs

Mid Servers

Education

CSA

CAD

CIS – ITSM/HAM/CMDB/Discovery

ITIL v4 Foundation

Tools

ATF

Job description

Cognizant Technology Solutions Corporation is seeking a ServiceNow Technical Lead for a full-time remote opportunity. The candidate must be located in the United States and will provide hands-on technical leadership, architecture guidance, and delivery oversight for the ServiceNow platform.

The role bridges business stakeholders and developers, guiding roadmap execution, establishing architecture standards, and mentoring team members across ITSM, ITOM, CSDM/CMDB, and other modules.