Remote ServiceNow Solutions Architect

Cognizant

Atlanta (GA)

Remote

USD 133,000 - 156,000

Full time

11 days ago

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Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a ServiceNow Solution Architect to lead the design, governance, and delivery of enterprise ServiceNow solutions. You will collaborate with business stakeholders, architects, developers, and delivery teams to drive platform innovations and strategic enhancements.

The role requires hands-on development, strong ITSM expertise, and proven leadership in Agile environments. This remote position offers flexibility and a healthy work-life balance through Cognizant's wellbeing

Qualifications

Extensive experience as a ServiceNow Solution Architect or similar leadership role.
Deep expertise in ServiceNow ITSM including Incident, Problem, Change, Knowledge, Service Catalog.
Hands-on development and configuration across ServiceNow modules.
Proven ability to present designs to governance boards and executives.
Strong understanding of Agile delivery methodologies.
Experience leading distributed technical teams.
Excellent communication and stakeholder management skills.

Responsibilities

Lead design, governance and delivery of enterprise ServiceNow solutions.
Collaborate with stakeholders, architects, developers and delivery teams.
Present solution designs and architectural decisions through governance forums.
Manage change requests, deployment planning, and production readiness.
Perform hands-on ServiceNow development and configuration while providing technical leadership.
Drive Agile delivery activities including backlog refinement, sprint planning and testing.