Remote ServiceNow Enterprise Architect

CACI International Inc; United States; Remote; USD 75,000 - 158,000; Full time

Job summary

CACI International Inc is seeking a Solution Architect for ServiceNow & Enterprise Applications. This role combines hands-on development with architectural leadership to design, build, and evolve the enterprise ServiceNow platform.

You’ll define standards, mentor developers, and work across ITSM, ITAM, ITOM and custom apps while leveraging AI-driven tools to accelerate delivery and quality. Remote work from any state is supported, with a national scope.

Qualifications

• 7–9 years of experience delivering enterprise-scale technical solutions, including direct ServiceNow development.
• Strong architecture background across data, workflow, automation, integrations, and platform governance.
• Hands-on scripting experience (Business Rules, Script Includes, Flows, Client Scripts, REST/SOAP integrations).
• Bachelor’s degree required.
• Strong communication and documentation skills.
• ServiceNow Certified System Administrator AND Certified Application Developer certifications.

Responsibilities

• Serve as a hands-on contributor; participate in solution architecture, requirements quality reviews and facilitate technical troubleshooting as needed.
• Define and maintain the architectural vision and technical standards for the ServiceNow platform.
• Provide hands-on development, including scripting, integration design, prototyping, and solution implementation.
• Provide hands on engineering support for adjacent applications ensuring consistency with enterprise architecture standards and best practices.
• Use AI-assisted development tools to improve solution quality, enforce best practices, accelerate troubleshooting, and enhance delivery efficiency.
• Leverage full‑stack development experience to extend architectural leadership beyond the ServiceNow platform.
• Support Agile delivery teams by contributing to story refinement, technical design reviews, and sprint execution as needed.
• Guide teams on proper use of ServiceNow capabilities across ITSM, ITAM, ITOM, and custom application development.
• Architect, design, and develop solutions using Now Experience and UI Builder, creating modern, component based workspaces and user interfaces that improve usability and align with enterprise UX and architecture standards.

Skills

Scripting

Architecture

Communication

ServiceNow development

Education

Bachelor's degree

Tools

Now Experience UI Builder

Azure

GitHub

Job description

CACI International Inc is seeking a Solution Architect for ServiceNow & Enterprise Applications. This role combines hands-on development with architectural leadership to design, build, and evolve the enterprise ServiceNow platform.

You’ll define standards, mentor developers, and work across ITSM, ITAM, ITOM and custom apps while leveraging AI-driven tools to accelerate delivery and quality. Remote work from any state is supported, with a national scope.