Remote ServiceNow SAM Pro Consultant for Asset Optimization

2iSolutions Inc.; United States; Remote; CAD 100,000 - 150,000; Full time

Job summary

2iSolutions Inc. in Canada seeks a ServiceNow SAM Pro consultant for a 1 year remote contract starting in December, or January if necessary. The role focuses on implementing and developing SAM Pro, configuring licence management, and building workflows and integrations.

The incumbent will design and configure SAM Pro capabilities, automate licence processes, and provide technical SME support for licences and entitlements, including integrations and data sources.

Qualifications

• Minimum 3 years hands-on experience with ServiceNow SAM Pro, including configuration and implementation.
• Experience configuring software models, entitlements, licence metrics and reconciliation.
• Strong experience with ServiceNow workflows, automation and catalogue configuration.
• Experience implementing and troubleshooting SAM integrations.
• Ability to act as a technical SME for licences and entitlements.

Responsibilities

• Design and configure SAM Pro capabilities to support licence management.
• Develop automation and workflows for licence allocation, reclamation, optimisation and lifecycle activities.
• Design and build software catalogue items, approvals and fulfilment workflows.
• Configure and troubleshoot SAM integrations and software data sources.
• Investigate backend configuration and data issues when SAM results fail.
• Support software normalisation, reconciliation and compliance calculations.
• Provide SME guidance to licence administrators.
• Recommend configuration improvements to reduce manual effort.
• Support testing, deployment and documentation of new SAM functionality.

Skills

ServiceNow SAM Pro

ServiceNow workflows

Automation

Licence management

Data reconciliation

Technical SME

Education

ServiceNow Certified System Administrator

ServiceNow SAM professional Certification

Tools

ServiceNow Platform

Integrations (APIs)

Job description

2iSolutions Inc. in Canada seeks a ServiceNow SAM Pro consultant for a 1 year remote contract starting in December, or January if necessary. The role focuses on implementing and developing SAM Pro, configuring licence management, and building workflows and integrations.

The incumbent will design and configure SAM Pro capabilities, automate licence processes, and provide technical SME support for licences and entitlements, including integrations and data sources.