ServiceNow Developer (Software Asset Management - SAM Pro)

Peek IT Services, LLC; Raleigh (NC); Remote; USD 100,000 - 140,000; Full time

Job summary

Peek IT Services is seeking a Senior ServiceNow Developer for a remote 14-month W2 contract focused on Software Asset Management (SAM Pro) and SBOM data governance. You will design, configure and implement SAM Pro solutions, improve software normalization and license accuracy at scale, and collaborate with cross-functional teams.

You should have 5 years of ServiceNow development, 3 years with SAM Pro, strong JavaScript on the platform, and hands-on experience with Integration Hub, REST/SOAP,

Qualifications

• 5 years of ServiceNow development and implementation experience.
• 3 years of hands-on experience with ServiceNow Software Asset Management Professional (SAM Pro).
• Strong JavaScript development skills within the ServiceNow platform.
• Experience with ServiceNow Integration Hub and REST/SOAP integrations.
• Experience with ServiceNow Discovery and CMDB data management.
• Experience with software model normalization and software asset reconciliation processes.
• Understanding of software entitlements, publishers, licensing metrics and compliance management.

Responsibilities

• Design, configure and implement solutions within ServiceNow Software Asset Management (SAM Pro), and support SBOM-related data management and open-source software governance processes.
• Configure and maintain software normalization, software models and content service processes.
• Develop and enhance ServiceNow workflows, automation and integrations using Integration Hub.
• Support software reconciliation, entitlement management and software compliance activities.
• Collaborate with CMDB, Discovery and Asset Management teams to improve software license visibility and accuracy.
• Configure and maintain integrations with software inventory sources and endpoint management platforms.
• Develop and maintain business rules, flows, scripted processes and custom applications where required.
• Participate in solution design, testing, deployment and operational support, and create technical documentation and knowledge transfer materials.

Skills

ServiceNow

JavaScript

Integration Hub

CMDB

SBOM data management

Software asset reconciliation

Licensing metrics

SDLC

Tools

ServiceNow Platform

REST/SOAP APIs

Job description

You will work on an enterprise Software Asset Management initiative centered on Software Bill of Materials (SBOM) data and open-source software governance. This is a remote, 14-month W2 contract supporting an organization headquartered in Raleigh, North Carolina. If you know SAM Pro deeply and enjoy improving software normalization, discovery data quality and license accuracy at scale, this role will keep you close to that work.

Responsibilities

• Design, configure and implement solutions within ServiceNow Software Asset Management (SAM Pro), and support SBOM-related data management and open-source software governance processes.
• Configure and maintain software normalization, software models and content service processes.
• Develop and enhance ServiceNow workflows, automation and integrations using Integration Hub.
• Support software reconciliation, entitlement management and software compliance activities.
• Collaborate with CMDB, Discovery and Asset Management teams to improve software license visibility and accuracy.
• Configure and maintain integrations with software inventory sources and endpoint management platforms.
• Develop and maintain business rules, flows, scripted processes and custom applications where required.
• Participate in solution design, testing, deployment and operational support, and create technical documentation and knowledge transfer materials.

Requirements

• 5 years of ServiceNow development and implementation experience.
• 3 years of hands-on experience with ServiceNow Software Asset Management Professional (SAM Pro).
• Strong JavaScript development skills within the ServiceNow platform.
• Experience with ServiceNow Integration Hub and REST/SOAP integrations.
• Experience with ServiceNow Discovery and CMDB data management.
• Experience with software model normalization and software asset reconciliation processes.
• Understanding of software entitlements, publishers, licensing metrics and compliance management.
• Experience working with SDLC and development practices in an enterprise environment.

Nice to have

• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Software Asset Manager.
• Experience working in a large financial institution or the financial industry.